Your skin could be going through a period of ‘purging’, which is a term used to describe the adjustment period your skin goes through when you’re using a new product. It's important to not overuse or apply to much of the products. Please follow the suggested usage.
Skin care / beauty products is all about trial and error and the only sure way to find out what is right for your skin is simply to try them out one by one. Whenever introducing new products into your current skincare routine, try only one or two new products at a time and gradually incorporate them into your skin care routine. This way, you know the exact effects of the product, and you help your skin adjust to the new product. But if irritation continues, you might be allergic to one or more of the ingredients, in which case you should stop using the product!
Please note: Patch testing is always recommended prior to using your new products. Apply a small amount of the serum to a small area, such as a corner of your forehead, behind your ear or the side of your neck. There should be no other products on the skin so that you can properly test this product. Wait around 24 hours to see if you have any skin sensitivity.
Refunds are not offered on allergic reactions or breakouts as every skin is different and we are unable to guarantee that you won't have any sensitivity.